Free checkField service and advanced troubleshooting for Roland DWX dental mills: DWX-51D, DWX-52D, DWX-52DCi and DWX-53DC. Every lab we support gets MillPulse diagnostics, free.
MillPulse flags the trend while parts still pass, so the fix happens before the remakes start.
Most DWX quality problems never show up as an error code. Axes drift, spindles wear and calibration slips, and the first sign is a remake.
Contacts too tight or too loose on units that used to fit first try.
Margins that won't close, even with the same CAM settings and material.
Zirconia and glass-ceramic chipping at edges and thin walls.
Tool marks and chatter that mean more time finishing by hand.
Same file, same material, worse result? It's often the machine.
Every calibration cycle, your DWX writes a detailed diagnostic report to its own PC. That data usually sits untouched until a job fails. MillPulse turns it into an early warning for collet wear, A-axis backlash and spindle drift. No new hardware, no disruption.
After each calibration, your DWX saves a full diagnostic report, as it already does today.
A lightweight sync checks each report against field-proven tolerances. Nothing interrupts your jobs.
When something drifts out of tolerance, we know first and act before it becomes a ruined disc or a machine down mid-case.
Authorized warranty repairs on Roland DWX machines, coordinated with Roland.
On-site repair and advanced troubleshooting once your warranty ends.
Scheduled visits to recalibrate and replace wear parts before they cause remakes.
Log review and guided fixes by phone or screen share, no visit needed.